Asked Questions (FAQs)
love to talk shop. This is our passion.
We have an incredible group of specialists
here and if you have any questions
at all please don’t hesitate
to email us at firstname.lastname@example.org.
Here are a few questions that we
put together to help get you started.
If the question or answer that you
are looking for isn’t here,
please drop us a line and we will
get you what you need.
• Grill Covers
and Repairs • Contact
do I find out the ohm output of my
amp? Connecting the
proper cabinet to your amp is extremely
important; failure to connect the
correctly wired cabinet to some older
and boutique tube amplifiers can
cause serious damage to the amps.
If you are unsure of the ohm output
on your amp or what cabinet you need
contact us at email@example.com
or contact the amplifier's manufacturer
I receive my cabinet do I have to
do anything before I play?
Yes, after you take the cabinet
out of its packaging look it over
to make sure there was no damage
done during shipping. Make sure the
ohms on your amp and cabinet match
up. Then… all you have to do
is the HEX KEY that is included for?
From time to time the speakers
might need to be tightened and or
changed; the hex key is used on the
speaker clamps. Be sure not to over-tighten
the speaker clamps as you can damage
my Cabinet need any preventive maintenance?
Not really; just treat it with
lots of love and kindness and your
Hard Truckers cabinet will take care
of everything else.
I buy an 8 ohm cabinet?
Yes, unless noted we send out
4 ohm cabinets (two 8 ohm speakers
wired in parallel). We will be happy
to wire your cabinet however you
might need it. Please make sure you
get the properly wired cabinet for
your amp. Know your ohms.
I buy an empty speaker cabinet?
Load a Classic Hard Truckers cabinet with the speakers of your choice. If
you are interested in an empty cabinet
contact us at firstname.lastname@example.org.
do I order a Hemp Cabinet?
The hemp cabinets are currently
offered both online, for models in
stock, and as a special order item
for models with exotic hardwood trim.
Please drop us a line or give us
a call to have your custom hemp bamboo
cabinet made or discuss wood choices.
there an additional charge for a
specific hardwood edging?
Our standard hemp cabinet comes with
your choice of either maple or vermilion
edging. Higher end hardwoods are
available but are subject to availability.
Actual costs vary upon type of wood.
Special item orders can be easily
you offer 2 x 15” cabinets
or a Bass Cabinet? In
the near future the Hard Truckers’
will be able to announce several
new cabinets and some top notch road
gear. Currently being researched,
and/or under development are a 1
x 12”, a 3 x 12”, 4 x
12”, and 2 x 15” cabinets,
different configurations of bass
cabinets, top of the line Belden
Guitar Cables, hand made aluminum
speaker grills, combo amp, and, rack
and road gear that will turn the
industry upside down. Stay tuned
for new and exciting products from
the professionals that know what
it means to be on the road. Have
something that you really want to
see? Are you looking for something
special? Drop us a line and tell
us about it. Custom orders will be
available in the future. email@example.com
the grill covers fit any cabinet?
Yes, our grill covers fit both
the hemp and baltic birch cabinets.
is the difference between the silk
and muslin grill covers?
They are two different materials.
They have different textures and
feel. Muslin is the more durable
of the two. Silk is an incredibly
strong fiber but in situations of
high humidity they may tend to loosen
slightly on the frame. If this occurs
simply lay the frame face down and
iron using your iron's "silk"
are the grill covers held in place?
There is metal on the corners
of the grill cover frames that come
in contact with the rare earth magnets
on the cabinet which holds the grill
cover safely in place.
I order a Custom Grill Cover?
Eventually. Drop us a line and
we can come up with a plan.
there any break-in period on the
Tone Tubby Speakers? We
think they sound great right out
of the box but, like any speaker,
or a pair of shoes, they get better
with time. Any signal, guitar, music,
pink noise etc. will speed up the
break in period. (Reprinted from
is the difference between the Hempcone
and a paper cone? Basically
the hempcone just produces more frequencies
that you have ever heard out of a
paper cone. It has more bass response,
better mids and a sweeter high range
unlike a paper cone’s shrill
highs and lack of true bass response.
There is no cone cry or ghost notes
with the hempcone. (Reprinted from
I get speakers other than 8 ohms
in my cabinet? Yes,
we offer Tone Tubby speakers in both
8 and 16 ohms. If you need anything
other than 8 ohms give us a call
and we will be more than happy to
hook you up.
you carry Tone Tubby ceramic speakers?
Yes. We offer both 12”
Tone Tubby speakers; ceramic and
alnico. You can even get one of each
in your cabinet and experience “THE
BOMB”. Contact us for more
you carry any other speaker manufacturer
than Tone Tubby? Yes
and No. Currently we only carry Tone
Tubby speakers and JBL E-120 speakers
re-coned in hemp by Tone Tubby. If
you are interested in JBL E-120’s
with hempcones please drop us a line
to check on their availability.
do I order a cabinet with JBL E-120’s
re-coned in hemp? E-120’s
are a special order item. Please
drop us a line to check on availability.
and Handling FAQs
long will it take to get my cabinet?
In stock orders will usually
be filled and shipped in a few business
days. UPS transit times will vary
upon location and tier of transit.
If you have any questions about availability
of an item or shipping times please
send us an email or call.
you ship internationally?
No. Sorry, but at this time we are
only shipping orders within the continental
you accept Credit Cards?
we accept Visa, MasterCard, and Checks.
Personal checks must clear.
if something is out of stock?
All of our cabinets are handmade
works of art. We take our time constructing
our hand-made cabinets to make sure
they come out perfect. There is no
way to give you a definite length
of time, but we can say that “we
promise that we will keep you updated
on the status of your order and promise
that it will be worth the wait”.
Estimated backorder delivery dates
will be given on a case by case basis.
Tone Tubby speakers are subject to
the same delays.
Returns and Repair FAQs
if I have a problem with my Hard
Truckers Cabinet? Give
us a call and one of our Creative
Sound Specialists will get you going.
is your Warranty and Return Policy?
Limited One-Year Warranty:
If our cabinets prove defective in
materials or workmanship within one
year of purchase, we will arrange
for repair or replacement. This warranty
does not include damage to the product
resulting from negligence, accident
or misuse. This warranty does not
include shipping. Please retain your
dated sales invoice or credit card
receipt and call us at (404) 496-4049
for a return authorization number
and shipping information. Tone Tubby
speakers are covered by Tone Tubby’s
warranty, which can be found at www.tonetubby.com
Policy: If you are not completely satisfied with our product after three (3) days of its delivery, it is returnable. Just call us at (404) 496-4049 for a return authorization number and upon receipt of the unit(s), in the same condition as when they were sent, with all original packaging, we will refund you the purchase price less a 25% restocking fee. Shipping costs are non-refundable. Customer is responsible for return shipping costs. All refunds will be made in the form of a check. There are NO REFUNDS on Any Custom Orders. Custom orders include special projects, items not normally carried by the Hard Truckers and cabinets made to order; this includes "Fatty" cabinets. Return policy is subject to change without notice. If you have any questions please don't hesitate to ask one of our sound specialists.
The Hard Truckers take your
privacy seriously and will not give
out, sell or release any personal
information to anyone at anytime.
do I get in touch with the Hard Truckers?
The easiest way to get in touch with
us is thru email.
Hard Truckers cabinets are hand made
with the best components available.
We make every effort to get it right
because this is our passion. With
our items being hand made there might
be subtle differences between cabinets,
colors and designs as seen on the
website. We have taken every step
we could to give you a true representation
of our product. Computer monitors
and digital cameras vary immensely
and we cannot guarantee that your
monitor will give a true representation
of our products. If you have any
questions at all, we would love for
you to give as a call.